"As the year ends, we can all agree that this year has been a year of massive global significance. The challenges we have all faced through this period have changed the lives of so many and it is with certainty that these challenges will continue for some time into the coming year. But we remain positive and supportive to the great advances being made on an almost daily basis by so many in an industry we are here to support and serve.

As I write this message, we can start to see the phased roll-out of what we hope will become a vaccine-based solution to the impacts that have been created both at home and our work due to Covid.

For IWT, our commitment to this industry and focus for cleaning excellence has remained open for business and the continued growth of partnerships has been taken to new levels with the arrival of customised virtual tours and conferences.

We are still taking our message to the market! But nothing can really replace the face-to-face approach of business commerce which we value so greatly. 2021 will start shortly and begin in a stronger place than we end 2020.

So, with this positive feeling towards a new year, we wish you and all your family a Very Merry Christmas and an excellent New Year".

Richard Clarke, Business Development Manager, IWT Pharma UK